Privacy Policy

At Perfume Cartel, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains what we collect, why, and how we handle it.

Information We Collect

When you shop with us or interact with our website, we may collect:

• Contact & order details — your name, shipping and billing address, email address, and phone number.
• Payment information — processed securely by our payment partners. We do not store your full card or bank details on our servers.
• Usage data — information about how you browse and use our site, collected automatically through cookies and similar technologies.

How We Use Your Information

• To process and deliver your orders, and arrange returns or pickups.
• To communicate with you about your order, including tracking and support.
• To improve our website, products, and customer experience.
• To send promotional updates, where you have opted in (you can unsubscribe anytime).

Cookies & Tracking Technologies

We use cookies and similar technologies to keep your cart working, remember preferences, and understand how visitors use our site. You can control or disable cookies through your browser settings, though some features may not work as expected if you do.

Meta Pixel & Advertising

Our website uses the Meta Pixel (provided by Meta Platforms, Inc.). This tool helps us measure the effectiveness of our advertising, understand visitor actions, and show relevant ads on Facebook and Instagram. The Meta Pixel may collect information such as pages visited and actions taken on our site. You can manage your ad preferences through your Facebook and Instagram account settings.

Sharing Your Information

We do not sell your personal information. We share it only with trusted parties who help us run our business — such as courier partners (for delivery), payment processors (for transactions), and analytics or advertising providers (such as Meta) — and only to the extent needed to provide our services. We may also disclose information where required by law.

Data Security

We take reasonable measures to protect your information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You may request access to, correction of, or deletion of your personal information, and you can opt out of marketing communications at any time. To make a request, contact us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the revision date shown above.